Privacy Policy of Shrinik Tec

Disclaimer

Shrinik Tec is a service unit belonging to Billu Enterprise.

First of all it is important to say that our app is not a government app or none of our employees is a government employee or we do not represent the government. We only help the common people to get various services from government portal.

The first step in our system of action - our team is divided into two sections, the first section that we call 'Shop Owner' in our Technical Term. They create a profile themselves, when creating a profile, we take that Shop Owner's name, mobile number, email id, DOB, address and some identity cards such as Driving License as address proof, Voter Card as identity proof. This identity card and basic details require because we first want to verify the identity of this person.

When an ordinary person wants to get a service, the 'SHOP OWNER' creates a Service request with his/her name, mobile number and required documents of that the person and submits it after the final verification.

The second step in our system of action - our second section is 'SERVICE PROVIDER' (in our technical name).

This 'SERVICE PROVIDER' in the same way is registered with some personal information and documents. They can see the details of Service request submitted by 'SHOP OWNER' and download all the necessary documents.

In the government portal where the service is available, the 'SERVICE PROVIDER' is fill-up the form with the required documents on this portal.

When the service request is completed by the government portal, The certificate or acknowledgment received from the government portal is uploaded by the 'SERVICE PROVIDER' on its own portal. Then the uploaded certificate or acknowledgment is downloaded by the 'SHOP OWNER' and given to the customer. Then the service request is closed automatically.

Service Charge - We take a little service charge from the Customer for our service that payments through the Payment Gateway in the 'SHOP OWNER' portal.

Note - Only the services that are available from the online portal are given in the 'SHOP OWNER' portal.

Security - Once the service request closed, service request related information is deleted after 15 days automatically, and none of the infomation is shared with 3rd party.

Billu Enterprise built the Shrinik Tec app as a Free app. This SERVICE is provided by Billu Enterprise at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Shrinik Tec unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Mobile Number, Email Id, Address, DOB. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2024-01-19

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@shriniktec.com.